TITAN Rewards Terms and Conditions
Thank you for participating in the Titan Rewards Program (the “Program”). Eastern Aviation Fuels, Inc. DBA Titan Aviation Fuels is offering reward points (“Points”) in exchange for certain purchases of aviation fuels (the “Products”): Avgas and Jet Fuel. Points may be redeemed for Visa Gift Cards (“Rewards”), all as governed by these Terms and Conditions. The Program only applies to purchases of Products supplied by Titan and purchased at participating FBOs who have enrolled in the Program (“Participating FBO”). For full details and answers to questions about the Program, please visit the Program Website at www.titanfuels.aero/rewards or email firstname.lastname@example.org. If you have any questions regarding the program feel free to contact Titan Rewards Customer Service at 252-633-0066.
Participation in the Program is subject to these Terms and Conditions, as Titan Aviation Fuels may amend them from time to time. You may access continuously updated Terms and Conditions at www.titanfuels.aero/rewards (the “Program Website”). By establishing a Program account in your name (an “Account”), logging on to your Account, redeeming Points and/or registering a purchase, you will confirm your acceptance of these Terms and Conditions. All decisions regarding the operation of the Program will be made by Titan Aviation Fuels in its sole discretion. You are responsible for reading and complying with these Terms and Conditions and the terms and conditions of any offer related to the Program. Titan Aviation Fuels may provide additional information concerning the Program, such as FAQs, on the Program Website from time to time. All such additional information is provided subject to these Terms and Conditions, and in the event of a conflict these Terms and Conditions will supersede.
Who May Participate
Only individuals who are at least eighteen (18) years of age and reside in the United States, or corporations or other entities with a mailing address in the United States and that designate an individual who is at least eighteen (18) years of age as the point of contact for Program purposes, are eligible to participate in the Program.
The Program is designed to reward the General Aviation customer for Titan FBO network fuel purchases.
There are two classes of members: Corporate and Individual. Corporate Members will be allowed to combine reward activity from several cards and have the reward issued to the corporate offices.
Individual Members enroll separately and may not combine Program points with other Individual Members. Each Member may have only one Account and must provide the requested information in the enrollment process (online or paper forms).
Establishing a Program Account
To participate in the Program, you must visit the Program Website and establish an Account in accordance with the instructions provided on the Program Website. In order to establish an Account, you will be required to provide a valid United States Mailing address. Points will only be awarded for purchases made after the date on which you establish your Account. By logging on to your
Account, you may view your transaction history, redeem Points for your reward, and view your Account history, including the number of Points credited to your Account.
Upon enrollment, each Member will be given a unique Program member identifier number and card. By becoming a Member of the Program, you agree to receive advertising, marketing materials, and other communications from Titan Aviation Fuels.
Titan may attempt to advise active Members of various matters of interest through its website and/or through email, but Titan shall have no responsibility to do so.
Points accrue based on a qualifying purchase by an individual Member. Multiple members within a household or business enrolled in the program may not pool their purchases to earn a reward.
Points will accrue to a Member based on a qualifying purchase of Titan Products at any Participating FBO location in the United States. Members of the Program can accrue Points that can be redeemed for Visa Gift Cards. Titan reserves the right to change the gift card award. Titan will provide 30 days notice communicated via the web site. Gift Cards available through that can be redeemed off the www.titanfuels.aero/rewards web site by logging in their member account. Members can also donate their Points to a charity that has been selected and display on the web site as well.
Participating FBOs will award one (1) Point for each gallon of Titan Products purchased at Participating FBOs. Participating FBOs may reward additional Points for special promotions at their discretion. Participating FBOs can start and end special promotions at their discretion.
Titan Aviation Fuels is the final authority on accrual and crediting of Points and reserves the right to deny or revoke Points at any time if Titan Aviation determines that they were improperly or mistakenly obtained, accrued or credited.
Award Qualification Rules
Members qualify for an Award pursuant to the following formula:
Points (minimum redemption) Award
1,000 Points= $10.00 Visa Gift Card
2,500 Points = $25.00 Visa Gift Card
5,000 Points = $50.00 Visa Gift Card
10,000 Points = $100.00 Visa Gift Card
You may give your Points to any charity that is listed on the Program Website
Once a Member has accumulated the required number of Points in the Program, the Member may choose to redeem Points for a Visa gift card in accordance with the Terms and Conditions below.
If a transaction is voided or reversed the Points earned on those transactions will also be voided or reversed. Points can only be accumulated on Products purchased by the Member. No Points will be awarded on purchases paid for by a non-member who uses a Member’s ID card to swipe a transaction.
Points are nontransferable except Points may be transferred to certain charities as provided in these Terms and Conditions. Once Points have been transferred to the charity account, they cannot be transferred back to the members account. Points cannot be purchased and are not redeemable for cash.
Redeeming Points and Other Benefits
Members of the Program can accrue Points that can be redeemed for Visa Gift Cards. Titan reserves the right to change the gift card awarded with 30 days notice communicated via the Program Website. To redeem Points for Rewards, simply log on to the Program Website and your redemption method. You may also donate your Points to a charity that has been selected and displayed on the Program Website.
Transactions will be tracked via the Program Website. The Program Website will be the official record of the Program, and Rewards will be issued accordingly. Lost or stolen gift cards will not be reissued. The cards are to be treated as if they are cash. Points do not have an expiration date. If your Account is inactive for more than two (2) years, your Points will be automatically donated to a charity and your Account will be closed. The inactivity time period will start on the day of the last transaction plus one day.
Program Changes and Termination
Titan may, in its discretion, change the Terms and Conditions and/or any other rules governing the Program, including those relating to the accrual, use and benefits of Points, at any time with or without notice. This means, among other things, that the accumulation of Points in connection with purchases of the Product or otherwise in conjunction with the Program does not entitle you to any vested rights with respect to such points. Any potential benefit or Reward offered pursuant to the Program may be withdrawn or subject to new restrictions at any time. All Rewards, discounts and other benefits available through redemption of Points or otherwise in connection with the Program are subject to availability. Titan reserves the right to eliminate, add, change or substitute participating vendors without notice. Titan may in its discretion change the selection of available Rewards, or stop offering any particular Reward, at any time. In the event a Reward is unavailable after the Reward is ordered in a redemption transaction, your only remedy will be for the appropriate number of Points to be restored to your account.
Titan reserves the right to end the Program upon ninety (90) days notice. Points not redeemed or otherwise used as of the termination date of the Program will be forfeited.
Violation of Terms and Conditions
Titan has the right to monitor all activities relating to your participation in the Program. If required by applicable law or if you violate any of these Terms and Conditions or the terms and conditions of an offer related to the Program or otherwise improperly interfere or tamper with the operation of the Program, Titan may disable your Account and refuse to register past purchases of the Product. If your Account is disabled, please call Customer Service at 252-633-0066. If your Account usage shows signs of fraud, abuse or suspicious activity, Titan may close your Account and/or rescind any Points. If you have engaged in any fraudulent activity, Titan reserves the right to take legal action. In addition, you may be liable for monetary losses to Titan and/or any third-party vendors, including litigation costs and damages, and you will not be allowed to participate in the Program in the future.
Titan reserves the right to correct the record of Points in your Account if Titan believes that a clerical, billing or accounting error has occurred. If you have questions regarding your transaction history or any correction, or if you dispute any calculation of Points, please call Customer Service at 252-633-0066. You must provide Titan with notice of any error within sixty (60) days of the transaction in question. Titan, and if applicable a third-party vendor, will conduct an investigation and communicate the results and correct any error that Titan verifies as soon as the investigation is finished. If no error was found, Titan will provide to you an explanation. Please monitor your transactions and Account closely. In the event of an error, your exclusive remedy will be the crediting of the Points in question or such other alternative comparable benefit as determined by Titan, which will have no additional liability whatsoever.
Applicable Laws; Non-Liability; Taxes
Titan makes no guarantees, warranties or representations of any kind concerning the Program or any Rewards. Accrual and redemption of Points are void where prohibited by applicable federal, state or local laws or regulations and are subject to change as may be necessary to comply with such laws or regulations.
Titan will have no liability for any delay in or failure of delivery of goods or services, whether by Titan or by a third party, relating to your redemption of Points. By participating in the Program, you release Titan from all claims and liability of any kind regarding the accrual, crediting and/or use of Points, the receipt or use of any Reward, or otherwise arising from or in connection with the Program. Although Titan, as coordinator of third-party vendors who participate in the Program, has made every effort to verify the accuracy of the information provided by third parties, Titan makes no warranty, express or implied, with respect to the Rewards or any other benefits, products or services that may be offered through the Program or information provided to you by third party product and service providers. Titan has no liability for any products or services provided to you by third parties, or for any errors or omissions in any materials supplied to you by the third parties or for any failure by any product or service provider to honor any applicable discount. In no event will Titan or any third party vendor be liable to you, or anyone claiming through you, for any direct, indirect or consequential damages, or lost revenue or profits, arising out of the acts or omissions of Titan or any third party vendor in connection with the Program.
You are solely responsible for any taxes, including sales tax, associated with accrual or use of Points or otherwise arising out of your participation in the Program, unless otherwise disclosed in advance.
Only the individual in whose name an Account is registered (or an authorized representative, in the event the Account holder is a corporation or other entity) will be entitled to access that Account.
However, Titan complies with court orders and subpoenas and cooperates with investigations by state and federal agencies. If requested by such authorities, your Account information may be shared with others with or without your knowledge or consent.
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of North Carolina, without application of conflict of laws rules. Headings in these Terms and Conditions are inserted for convenience only and in no way alter, amend, modify, limit or restrict the terms of your participation in the Program or your obligations under these Terms and Conditions.